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POSTAL PICK UP APPLICATION SERVICE
POSTAL PICK UP APPLICATION

For your convenience, we provide a courier service to pick up and deliver your passport(s) from and to your desired address. Please follow the steps below;

1. Send an e-mail to info.caid@vfshelpline.com stating you need your application to be picked up.
2. We will send you a “Postal Pick Up” checklist via e-mail/fax.
3. The checklist is your guide to prepare your documents and payments. The checklist must be filled up, signed, and attached along with the complete applications. If everything has been completed, you are required to contact the Canada Visa Application Centre to confirm that your documents are ready to be picked up. Due to the high call volume through our Helpline (Call Centre), we highly recommend you to inform us via e-mail.
4. Postal Pick Up payments are accepted only in the form of Bank Transfer. Kindly make sure that the payment is in IDR only, with the correct amount. Shortage of payment will cause delay in visa processing time. After making the payment, please re-confirm by sending us the copy of transfer slip with applicant details (name, passport number, type of visa) via e-mail: info.caid@vfshelpline.com.
   
  Please be advised that this service is available only for application received by Canada Visa Application Centre via post.

The transfer can be made to:

PT. VFS SERVICES INDONESIA
Account No. 306.806.357.07

STANDARD CHARTERED BANK
CABANG MENARA STANDARD CHARTERED
JALAN PROF DR SATRIO NO 164
JAKARTA 12930
5. Documents will be picked up by courier the earliest 1 day after your date of confirmation to Canada Visa Application Centre.
6. You are required to fill out an Air Way Bill (AWB) provided by the courier. Address your package to Canada Visa Application Centre office address which is provided in the checklist.
7. Please transfer the Logistics and the Postal Fee only. Visa processing fee are only accepted in the form of Bank Draft.
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